MM
Mthokozisi M

1 reviews | Active since Sept 2020

12 Dec 2025, 12:39

The worst network coverage and turnaround time for resolution

I’ve been experiencing network connectivity problems for the past few weeks, how ever this week has been much worse, when I called Rain I was informed that the tower was down and I there’s no estimated time as to when it’ll be fixed…I so frustrated cause I need to work and have meetings to attend but this network provider doesn’t seem to care

0
Replies (2)
Rain
Rain's reply12 Dec 2025, 13:33
Official
 Hi Mthokozisi,

 Thank you for bringing your query to our attention,

 We will be in touch to further assist.

 Regards,
 rain. 
MM
Mthokozisi M's update18 Dec 2025, 15:58
Reviewer Update
I’m still experiencing network issues on my side, it keeps on connecting to the 4G WiFi which isn’t stable and secondly I haven’t received the so called credit when I paid for my account this month