THE WORST ISP IN THE WORLD - STAY AWAY (READ THIS AND SAVE MONEY)

This a very sad company and will go bankrupt if they do not start to take note of all the unsatisfied customers. To have an average satisfaction rating of one start will give me sleepless nights if I was part of leadership - sorry leadership is totally absent and inaccessible. there is no way you can speak to any form of supervisor, only the call agents which are most likely getting a beating from hell from the clients. Rain disconnected me after a supposedly late payment at the beginning of March which I immediately rectified. Then the trouble started as they could not get me back online, I have been dealing with Pontsho Zondo, very friendly, but my problem could not be sorted, after numerous resets, both on the device and on IP - nothing. I forced to cancel my subscription as I had no service at all for the WHOLE OF MARCH, WHICH BY THE WAY IS PAID FOR A MONTH ON ADVANCE, without anyone bothering to keep the customer. Then comes another shocker they debit my account again and according to Pontsho that was for March. Now I have paid for two months and not a single byte of data was offered by Rain. Follow-up emails to Pontsho are just being ignored. Where is the business leader? Do you really want to stay absent and see your customers go? Shame on you!! I want a refund for the non-service of March and the April subscription you stole!