THE WORST INTERNET SERVICE PROVIDER IN SOUTH AFRICA- A FAILING RICA SYSTEM

THE MOST WORST CUSTOMER SERVICE I HAVE EVER RECEIVED IN SOUTH AFRICA IS RAIN.

I have been calling and looking for assistance in regards to Rica my sim card, but after sending, calling and speaking to different agents nothing has been done.

The sms link sends an error code and I have sent emails with all the required documents including images they wanted and Simcard details. It has been a full month since I ordered the Simcard and the funds were taken from my account and my Sim-card hasn’t been Rica still today.

IT HAS BEEN A FULL MONTH AND I HAVE NOT USED MY SERVICES

I have spoken TO Thobisile Nyawo in the beginning who assisted halfway in Rica my Simcard because the cell phone gives an error message till today so she said I must send my documents so she can escalate and send to Rica department till today there is nothing.

I have spoken to Neliswa Saunders, Bonisile Mbili, Botsang but till today my Simcard has not yet been Rica.

RAIN FOUNDERS LOVE MONEY AND FORGET ABOUT THEIR CUSTOMERS, BECAUSE THERE IS NO ESCALATION, NO ONE FROM ESCALATION COMES BACK TO CLIENTS. I WOULD NOT RECOMMEND THIS PATHETIC SERVICE TO ANYONE.

IF MY SIMCARD IS NOT RICAD BY TODAY I WOULD LIKE A FULL REFUND OF MY MONEY