MM
Mogale M

1 reviews | Active since Mar 2021

08 Mar 2021, 11:20

The Worst Internet Service Provider...

Yerr. Rain has proven to be the worst. I paid for a router and then received the order on 26th February. Even today, the SIM has not even been activated. All the support agents say the cannot communicate with the billing department so "...we have to wait...". Their website claim 2 - 24 hours to activate the SIM once received but even on 08th March, I still have to wait.

0
Replies (2)
Rain
Rain's reply08 Mar 2021, 11:27
Official
Good morning Mogale.

I hope you are well, kindly accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.

Regards
Mosa
MM
Mogale M's update08 Mar 2021, 11:58
Reviewer Update
I have been calling everyday since 27th and your agents e.g Nokukhanya, Letlhogonolo, Nokulunga, Anele and a few others have promised to get back to me but like I said it was all a lie.