MO
Michael O'Connor

1 reviews | Active since Nov 2020

01 Nov 2020, 19:34

The worst internet company in the world

The service is like the actual RAIN, I now understand why they have that name. I am with Rain now for a month and not pleased. In the 4 weeks, the services do of at least twice s week where you cannot do anything.

When you try to get hold of Customer Service you get an automated reply telling you to log in and go review the reply, that does not work and when you try reset your password the new password link never comes to you so there is no reply.

I am 600m away from the one tower and there are 8 other towers around me. I never got more than 4G and I am lucky if I get 20MB p/sec.

I am highly displeased with the way the so far has handled customer issues. I think I made a massive mistake to pay anything to signup with them!

"On behalf of my husband."

0
Replies (1)
Rain
Rain's reply02 Nov 2020, 16:10
Official
Hi  Michael O'Connor

Trust you are well and keeping warm..

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline