BDGB
Bronwyn De Gray Birch

1 reviews | Active since Oct 2013

15 Feb 2023, 23:02

The Worst

4th HelloPeter complaint and still nothing is being done to sort out my router, on the 11th you were on it asap. I’m not sure if Rain knows what asap even means because today is the 15th and still no one has bothered. You have no client service contact numbers or email. I think you need to just use HelloPeter as your “customer” service desk. I know I am asking for to much but if anyone actually works at Rain can they please explain the cancellations process, I’m just going to move to another provider because this has become absurd.

0
Replies (2)
Rain
Rain's reply16 Feb 2023, 08:20
Official

Hi Bronwyn
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain
BDGB
Bronwyn De Gray Birch's update16 Feb 2023, 08:41
Reviewer Update
I have been having issues for months, my problem is not recent