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Cloudina C

1 reviews | Active since Mar 2023

20 May 2026, 09:24

The worst customer service

I have a faulty router from rain that was supposed to be picked up last week already And be replaced And nobody now knows where it is not even the courier service

0
Replies (6)
Rain
Rain's reply20 May 2026, 09:28
Official
Hi Cloudina 

We're sorry your rain experience hasn't been as good as you expected.
 
Thank you for bringing this to our attention. We're looking into your device query and will be in touch to assist further.

Regards,
rain. 
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Cloudina C's update20 May 2026, 15:20
Reviewer Update
Are you still looking into it because I still didn't get any reply and still no answer on when I'm getting my router
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Cloudina C's update20 May 2026, 15:45
Reviewer Update
I heard that on Monday also
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Cloudina C's update20 May 2026, 15:47
Reviewer Update
And the courier service don't even know about the package
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Cloudina C's update21 May 2026, 09:20
Reviewer Update
Good morning your response was yesterday that I will receive a from you guys
Well today is the 9th business day and I still didn't receive my package
But month end I have to pay the full amount for a service I never received
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Cloudina C's update21 May 2026, 11:32
Reviewer Update
Please just tell me where my package is
I will be going to other social media platforms now