The service and professional manager that the consultant spoke to me is outstanding thank you Mrs Pinky you are a true lady

The service and professional manager that the consultant spoke to me is outstanding thank you Mrs Pinky you are a true lady. I rated rain a 4 out of 5 you would have had a 5 but due to the network being down for almost a week in our area you missed out on full marks. What saved you was Pinky that assisted me with great manners and respect.