The request from Rain that I should rate my support call on a public platform is an indication of their commitment to providing a good service and a pleasant change from the dismal experiences with other ISP's

The request from Rain that I should rate my support call on a public platform is an indication of their commitment to providing a good service and a pleasant change from the dismal experiences with other ISP's. My call was answered promptly and I expect that my query will be sorted correctly. However, some call centre training would be in order because it's difficult to get a point across when one is continually interrupted. Please keep up the good work.