The rainy weather never ends does it?

To the person who helped me with my last review thank you, and I am sorry for your other colleagues incompetence as my issue still isnt resolved (see below).

Heres the experience with Rain doing a device swapout, for anyone interested.

Step 1. Try everything to get it done via the support line, and nothing gets done for a month, so you end up going to hellopeter, and suddenly your request is actioned within days.

Step 2. Your delivery driver shows up, and doesnt even have the courtesy to get out of his car to attend to your device swapout. Then he messes up by not taking the sim card from your router, charges you R150 for the swapout, and then when three days later he brings you a sim card for your router, its the wrong kind of sim, and he brings a 4G instead of 5G.

Step 3.????? ***

Step 4. Your internet you are paying nearly R800 a month for finally starts working like it should.