The rain, she is not raining again. This matter should be

Its not even 2 weeks - rain network connectivity so bad that i cannot even launch the speed test to see the speed. They are deliverying a new router on Monday. But what do i from friday to monday.. I have to top up my phone data to even write this review. Guess what i am on the top end package, They previpusly called and normal stuff place the router in the direction of the other tower. (like duh. how many times do i have to change the location of the router for Rains problems. Who is in charge of this area should be charged with gross incompetence as the problems is not being solved.