The online sales agent followed up and ensured the sale is concluded

The online sales agent followed up and ensured the sale is concluded. He understood the requirements and listened attentively. He supp**** the correct information for us to make a decision and was overall a pleasant person to deal with. The visit to the store wasn't as pleasant, the agent at the store must have been tired and wanted to go home as we got there 30 minutes before the store closed. The router set up was quick and easy, a real plug and play solution.