FH
Fred H

1 reviews | Active since Dec 2018

13 Nov 2023, 07:48

The most useless and *********** business.

The most useless and *********** business.

0
Replies (17)
Rain
Rain's reply13 Nov 2023, 09:04
Official
Hi Fred Hayward. 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap. 

Thank you, 
rain. 
FH
Fred H's update13 Nov 2023, 10:07
Reviewer Update
I logged so many complaints already, and I am getting a generic unemphatic answers, instead of looking into the matter, understanding my point, I getting stonewalled.
Doubt that You are going to read this, and reply
FH
Fred H's update14 Nov 2023, 07:15
Reviewer Update
And on investigating did you found there was says I could not have used the internet
FH
Fred H's update14 Nov 2023, 10:13
Reviewer Update
Can you please send me a URL detailed billing? Usage for EACH day? I BET that this will go unanswered like to previous request
As when you asked for a DETAILED day by day, not something which can be obtained via the APP, this is not going to get answered. AS IT WILL PROOF THAT I AM RIGHT, AND THAT YOUR ARE *********** CHEATS
FH
Fred H's update14 Nov 2023, 12:04
Reviewer Update
NOTHING attached.
FH
Fred H's update14 Nov 2023, 13:01
Reviewer Update
I have checked my email, nothing is attached in the email.
FH
Fred H's update14 Nov 2023, 13:02
Reviewer Update
Why is it that everything I say, you guys dispute? And the TONE you use? this disrespectful, arrogant TONE? WHAT IS IT WITH THAT
FH
Fred H's update15 Nov 2023, 13:28
Reviewer Update
If I understand you correctly, you charging me for days that I have not used, WOW. You guys sure know how to please and keep your customer loyal.
FH
Fred H's update15 Nov 2023, 15:19
Reviewer Update
My question is, and it is still not answered, will you pay for something that you cannot use?
FH
Fred H's update15 Nov 2023, 16:23
Reviewer Update
As I asked, and you cannot answer me straight, YOU (meaning nameless RAIN consultant) will you pay for something that you did not USE? or did not GET? Answer me as a person, as a consumer, not as a representative of RAIN? Will you be happy with sub standard service?
FH
Fred H's update16 Nov 2023, 10:08
Reviewer Update
Strange how it is, when you asked RAIN a question and when you are right, they refuse to answer, why is that Rain?
FH
Fred H's update16 Nov 2023, 12:38
Reviewer Update
Active Service, if there was not active service? if you suspend the service it means that it is not active, why bill me then?
FH
Fred H's update17 Nov 2023, 11:43
Reviewer Update
Once more, RAIN refuses to reply, as they know I am right and they are wrong! they charged me for something which I did not get and yet somehow I must be happy! Thank you RAIN for proofing my point that you are useless and ***********
FH
Fred H's update21 Nov 2023, 07:54
Reviewer Update
Please stop MAKING ME A ****! There was DAYS THAT I COULD NOT CONNECT! Please could you send me an Itemized billing for each day! How much each day usage was! not the month.
Should you do this, you will see that I am right in saying there was days that I could not connect, and that you owe me money! YET YOU WILL STUBBORNLY KEEP ON REFERRING TO THE MONTHLY USAGE AND THE APP, and that I can get the invoice there.
Yes I can, but it says monthly, this is what I used for the month.
What I want is for the days
I.e. 1st September =
2nd September = x amount of data.

then I want you to say on the days that there was no connection why was there no connection, As you stubbornly claim there was active service! IN the process making me a lair and stupid!
FH
Fred H's update21 Nov 2023, 12:55
Reviewer Update
When? and For October?
FH
Fred H's update21 Nov 2023, 14:00
Reviewer Update
Thank you, will it be credited on the bill or refunded?
FH
Fred H's update22 Nov 2023, 07:49
Reviewer Update
Thank you, could this not be done with the first time around?