MK
Mikail K
1 reviews | Active since Mar 2024
05 May 2025, 15:19
The most Funk'd up service provider ever.
I am beyond frustrated with the level of service I’ve received. Despite paying my bill on time, my service has been suspended—and it remains inactive to this day.
Attempts to contact your support team have been deeply disappointing. Calls are rarely answered, and when they are, the assistance provided is unhelpful at best. To add to the frustration, calls are often routed to agents in other countries who seem unable to resolve the issue.
This is unacceptable. I expect immediate action to reinstate my service and a proper explanation for the suspension despite proof of payment.
Please treat this as urgent.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
06 May 2025, 06:35Hey Mikail K,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
Rain's reply06 May 2025, 06:35
Official
Hey Mikail K,
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query and we will be in touch to assist further.
Regards,
rain.
