The incompetence knows no end

The saga continues. Last week Wednesday (this was call number 4), I was told either the sim or the router is not working - and a technician would make contact to come to the property to swap out. Never heard a word. Phoned today…new story! It’s ‘just the sim, and would you like us to send a new one?’

The incompetence in this organization defies belief.

DO NOT USE RAIN. THEY HAVE NO IDEA WHAT THEY ARE DOING.