BD
Bruce D
1 reviews | Active since May 2021
11 Jun 2021, 20:01
The complaints against Rain are false and not a true figure
I presume that you are visiting this site before making the decision to move from your current service provider to Rain or maybe you just subscribed to Netflix and are looking for an uncapped internet connection.
Well if I may be of assistance. Should you be on any medication or suffer from any disease or just the occasional heartburn, then I strongly advise you to look further.
Please don't be fooled by the number of complaints. Most Rain subscriber's connection are too slow to access a simple mobile website to actually complain about them.
If I may suggest, swallow your pride and go on your knees and beg your current service provider to retract your termination notice and thank them before hand for the excellent service that you are currently getting.
Trust me, once you are with Rain, life becomes hell.
The time it took me to write this review Lupin S02E01 loaded from 5% to 24%
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Bruce D's updateReviewer Update
12 Jun 2021, 23:42Really, You see, I think that it might honestly be the plan but there is no ways that your staff can juggle the volumes of complaints that you receive on this platform alone. I don't think that there is a company in the world with the infrastructure in place to handle so many customer queries.
Can I give you some advise sir. Get someone to go through all of these complaints. You can clearly see that there is basically just two reason why you have such a bad name.
1. Refunds.
Dude, you cannot play around with people's money. There is no difference between not refunding someone and *****ing. Integrity.................. Very important.
2. Slow speeds. Dude, you remember back in the day we used to have dial-up. Honestly, not to much difference.
Now because my connection is too slow to get some work done, I have a little bit of time to help you.
Firstly, very important. Do the refunds. I know it looks **** and the auditors are going to frown when they check your credit note report but you really have to. Remember, integrity. If you don't have that then what do you really have. Am I lying... Okay secondly,
I am sure you have all your client's contact details. Send a bulk sms saying that you are aware of the speeds and that you are sorry and that you are working on it and thank us for our patience. I don't want to speak for everyone but it would be so great to know that you know that we have a problem.
Now lastly and this is very important. Much more important than the first two points. Get hold of a motivational speaker or a company that can spend some time with your staff and get their head back in the game. No single person was build to handle so much negativity. We know it is not their fault that the speeds are slow or that it is them that doesn't want to refund us but yet, it is human nature to take out once' frustrations on the first person that we communicate with.
Also you need to get them checked by a professional so that they are cleared from any suicidal thoughts or any sudden burst of violence in the work place. This is an entire fresh heap of **** I do not wish upon anyone.
Then it is up to you to deliver. Surely when you started to advertise a 10Mbps line that you actually achieved 10Mpbs. You really need to try your best to get us back to within a 10% threshold of 10Mbps.
I am done, thank you for listening to me. I really hope that you will change all this negativity into positive reviews and that you will grow into one of our country's top companies. I am going to kick you off with 4 stars right now to get the positive juices flowing. (I am leaving room for improvement upon my next review) That is the legacy that we all hope to leave for our children one day. Something that our children just as much as ourselves can take pride in and one day when we stand in front of God before we go through the gate, we can proudly say "Look over there my good sir. I was responsible for the success of that business, because of me, almost every South African had 10Mbps uncapped internet for less than the price of a trip to the movies, now stand aside and let me through.
Just kidding about the last part. Have a good night sir.
Can I give you some advise sir. Get someone to go through all of these complaints. You can clearly see that there is basically just two reason why you have such a bad name.
1. Refunds.
Dude, you cannot play around with people's money. There is no difference between not refunding someone and *****ing. Integrity.................. Very important.
2. Slow speeds. Dude, you remember back in the day we used to have dial-up. Honestly, not to much difference.
Now because my connection is too slow to get some work done, I have a little bit of time to help you.
Firstly, very important. Do the refunds. I know it looks **** and the auditors are going to frown when they check your credit note report but you really have to. Remember, integrity. If you don't have that then what do you really have. Am I lying... Okay secondly,
I am sure you have all your client's contact details. Send a bulk sms saying that you are aware of the speeds and that you are sorry and that you are working on it and thank us for our patience. I don't want to speak for everyone but it would be so great to know that you know that we have a problem.
Now lastly and this is very important. Much more important than the first two points. Get hold of a motivational speaker or a company that can spend some time with your staff and get their head back in the game. No single person was build to handle so much negativity. We know it is not their fault that the speeds are slow or that it is them that doesn't want to refund us but yet, it is human nature to take out once' frustrations on the first person that we communicate with.
Also you need to get them checked by a professional so that they are cleared from any suicidal thoughts or any sudden burst of violence in the work place. This is an entire fresh heap of **** I do not wish upon anyone.
Then it is up to you to deliver. Surely when you started to advertise a 10Mbps line that you actually achieved 10Mpbs. You really need to try your best to get us back to within a 10% threshold of 10Mbps.
I am done, thank you for listening to me. I really hope that you will change all this negativity into positive reviews and that you will grow into one of our country's top companies. I am going to kick you off with 4 stars right now to get the positive juices flowing. (I am leaving room for improvement upon my next review) That is the legacy that we all hope to leave for our children one day. Something that our children just as much as ourselves can take pride in and one day when we stand in front of God before we go through the gate, we can proudly say "Look over there my good sir. I was responsible for the success of that business, because of me, almost every South African had 10Mbps uncapped internet for less than the price of a trip to the movies, now stand aside and let me through.
Just kidding about the last part. Have a good night sir.
BD
Bruce D's update12 Jun 2021, 23:42
Reviewer Update
Really, You see, I think that it might honestly be the plan but there is no ways that your staff can juggle the volumes of complaints that you receive on this platform alone. I don't think that there is a company in the world with the infrastructure in place to handle so many customer queries.
Can I give you some advise sir. Get someone to go through all of these complaints. You can clearly see that there is basically just two reason why you have such a bad name.
1. Refunds.
Dude, you cannot play around with people's money. There is no difference between not refunding someone and *****ing. Integrity.................. Very important.
2. Slow speeds. Dude, you remember back in the day we used to have dial-up. Honestly, not to much difference.
Now because my connection is too slow to get some work done, I have a little bit of time to help you.
Firstly, very important. Do the refunds. I know it looks **** and the auditors are going to frown when they check your credit note report but you really have to. Remember, integrity. If you don't have that then what do you really have. Am I lying... Okay secondly,
I am sure you have all your client's contact details. Send a bulk sms saying that you are aware of the speeds and that you are sorry and that you are working on it and thank us for our patience. I don't want to speak for everyone but it would be so great to know that you know that we have a problem.
Now lastly and this is very important. Much more important than the first two points. Get hold of a motivational speaker or a company that can spend some time with your staff and get their head back in the game. No single person was build to handle so much negativity. We know it is not their fault that the speeds are slow or that it is them that doesn't want to refund us but yet, it is human nature to take out once' frustrations on the first person that we communicate with.
Also you need to get them checked by a professional so that they are cleared from any suicidal thoughts or any sudden burst of violence in the work place. This is an entire fresh heap of **** I do not wish upon anyone.
Then it is up to you to deliver. Surely when you started to advertise a 10Mbps line that you actually achieved 10Mpbs. You really need to try your best to get us back to within a 10% threshold of 10Mbps.
I am done, thank you for listening to me. I really hope that you will change all this negativity into positive reviews and that you will grow into one of our country's top companies. I am going to kick you off with 4 stars right now to get the positive juices flowing. (I am leaving room for improvement upon my next review) That is the legacy that we all hope to leave for our children one day. Something that our children just as much as ourselves can take pride in and one day when we stand in front of God before we go through the gate, we can proudly say "Look over there my good sir. I was responsible for the success of that business, because of me, almost every South African had 10Mbps uncapped internet for less than the price of a trip to the movies, now stand aside and let me through.
Just kidding about the last part. Have a good night sir.
Can I give you some advise sir. Get someone to go through all of these complaints. You can clearly see that there is basically just two reason why you have such a bad name.
1. Refunds.
Dude, you cannot play around with people's money. There is no difference between not refunding someone and *****ing. Integrity.................. Very important.
2. Slow speeds. Dude, you remember back in the day we used to have dial-up. Honestly, not to much difference.
Now because my connection is too slow to get some work done, I have a little bit of time to help you.
Firstly, very important. Do the refunds. I know it looks **** and the auditors are going to frown when they check your credit note report but you really have to. Remember, integrity. If you don't have that then what do you really have. Am I lying... Okay secondly,
I am sure you have all your client's contact details. Send a bulk sms saying that you are aware of the speeds and that you are sorry and that you are working on it and thank us for our patience. I don't want to speak for everyone but it would be so great to know that you know that we have a problem.
Now lastly and this is very important. Much more important than the first two points. Get hold of a motivational speaker or a company that can spend some time with your staff and get their head back in the game. No single person was build to handle so much negativity. We know it is not their fault that the speeds are slow or that it is them that doesn't want to refund us but yet, it is human nature to take out once' frustrations on the first person that we communicate with.
Also you need to get them checked by a professional so that they are cleared from any suicidal thoughts or any sudden burst of violence in the work place. This is an entire fresh heap of **** I do not wish upon anyone.
Then it is up to you to deliver. Surely when you started to advertise a 10Mbps line that you actually achieved 10Mpbs. You really need to try your best to get us back to within a 10% threshold of 10Mbps.
I am done, thank you for listening to me. I really hope that you will change all this negativity into positive reviews and that you will grow into one of our country's top companies. I am going to kick you off with 4 stars right now to get the positive juices flowing. (I am leaving room for improvement upon my next review) That is the legacy that we all hope to leave for our children one day. Something that our children just as much as ourselves can take pride in and one day when we stand in front of God before we go through the gate, we can proudly say "Look over there my good sir. I was responsible for the success of that business, because of me, almost every South African had 10Mbps uncapped internet for less than the price of a trip to the movies, now stand aside and let me through.
Just kidding about the last part. Have a good night sir.