1 reviews | Active since Jul 2020
Thanks alot to Dawn of Rain
I wish to thank Dawn of Rain Internet Provider for assisting me resolve my issue with Rain under very difficult circumstances. I could not make a payment because of the failure of the Rain system. I went to the Rain offices in Bryanstan and I was told that the office was closed because of Covid 19 challenges. I then decided to email customer care and explained my situation. I was particularly worried of being disconnected for non payment. Moreover, my job is solely dependant on being online.
Dawn went out of his way and called me on my WhatApp while warning me that it was not company policy to from/on WhatsApp numbers. But because of the predicament I found myself in which was bordering on losing my job, he accepted and warned me that all company telephone conversations are recorded.
Dawn contacted his billing department and advised me on the way and the issue was sorted.
I am so grateful to him and thank Rain for employing a dedicated employee like him. Keep it up.
Regards, Aubrey Mutale Rain 5G Customer
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima
Trust you are well and keeping warm.
Thank you for the positive feed back.:)
Here at rain we do our best to make sure that your journey with us is a remarkable one :).
Stay safe .
Regards
Fattima
