AT
Alicia T
1 reviews | Active since Oct 2022
06 May 2026, 08:00
Terrible WiFi - do not use rain
Absolute terrible signal and it keeps disconnecting (no internet). You have to deal with a chat bot that tells you to do the same thing over. The last time no customer service agent could help and I had to physically go into a store to get my router sorted. I have resorted to buying data and using my phones SIM card which gives me better connect on all devices
I would not recommend this service to anyone.
Helpful (0)
Replies (3)0
Replies (3)Rain's replyOfficial
06 May 2026, 08:29Hi Alicia,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
Rain's reply06 May 2026, 08:29
Official
Hi Alicia,
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
We're sorry your rain experience hasn't been as good as you expected.
Thank you for bringing this to our attention we are currently looking into your connection query and will be in touch with you to assist further.
Thank you.
rain.
AT
Alicia T's updateReviewer Update
06 May 2026, 09:31Call anytime after 9:30. I will be available
AT
Alicia T's update06 May 2026, 09:31
Reviewer Update
Call anytime after 9:30. I will be available
AT
Alicia T's updateReviewer Update
07 May 2026, 13:14Has there been no feedback since yesterday?
AT
Alicia T's update07 May 2026, 13:14
Reviewer Update
Has there been no feedback since yesterday?
