JN
Judik N
1 reviews | Active since Mar 2021
11 Mar 2021, 19:14
Terrible Unprofessional Service.
If i could give zero start i would, absolutely disgusting service recieved from Rain. Been a customer almost two years knowing its a MONTH TO MONTH contract, paid my entire R479 for internet for the month of march to be disconnected today called the call centre and they said i am in arrears with 325 because i did not pay last month. Month to Month contract. I will never support you again and never refer any of my family members or friends. You are a disgusting company.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
12 Mar 2021, 08:17Good morning Judik.
Please accept my apology for the service you have received. Please note that I have sent your ticket to the relevant department to assist you and an agent is working on solving it.
Kind Regards
Mosa
Please accept my apology for the service you have received. Please note that I have sent your ticket to the relevant department to assist you and an agent is working on solving it.
Kind Regards
Mosa
Rain's reply12 Mar 2021, 08:17
Official
Good morning Judik.
Please accept my apology for the service you have received. Please note that I have sent your ticket to the relevant department to assist you and an agent is working on solving it.
Kind Regards
Mosa
Please accept my apology for the service you have received. Please note that I have sent your ticket to the relevant department to assist you and an agent is working on solving it.
Kind Regards
Mosa
JN
Judik N's updateReviewer Update
12 Mar 2021, 16:30Still waiting for that call, you guys are *****ing money and want to blame consumers for you incompetence, as i said you are useless and i will make sure all my friend follow me when i start with my new internet service provider end of this month, empty promises and useless customer care Centre, just a bunch of *******, switching my internet off while i paid for this month in full. I AM STILL WAITING FOR MY CALL USELESS RAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JN
Judik N's update12 Mar 2021, 16:30
Reviewer Update
Still waiting for that call, you guys are *****ing money and want to blame consumers for you incompetence, as i said you are useless and i will make sure all my friend follow me when i start with my new internet service provider end of this month, empty promises and useless customer care Centre, just a bunch of *******, switching my internet off while i paid for this month in full. I AM STILL WAITING FOR MY CALL USELESS RAIN!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
JN
Judik N's updateReviewer Update
12 Mar 2021, 16:45Mosa, you are just as useless as the rest of your colleagues. With your empty promises. Are you going to pay my money back for the days of this month i did not use? Or does it only work like that for you? I need my money back for the rest of march. R479 / 30 = 15.45 X 20 days left of this month = R309?? When are you paying my money back?
JN
Judik N's update12 Mar 2021, 16:45
Reviewer Update
Mosa, you are just as useless as the rest of your colleagues. With your empty promises. Are you going to pay my money back for the days of this month i did not use? Or does it only work like that for you? I need my money back for the rest of march. R479 / 30 = 15.45 X 20 days left of this month = R309?? When are you paying my money back?