DL
Danielle L

1 reviews | Active since Dec 2022

17 Dec 2022, 08:58

Terrible Terrible Terrible

Worst Internet there is!! Worked fine for about the first month then went away for a weekend when we came back we have no internet since the 11th of December. It does not work and it is useless to request a call because they never get back to you. When you try phoning they never answer. The only people that will ever contact you is the sales team because they just want to sell the product to you. Terrible!! Do not recommended at all!!!

0
Replies (3)
Rain
Rain's reply17 Dec 2022, 09:09
Official
Hi Danielle 
 
 We're really sorry your rain experience hasn't been as good as you expected.
  
 We're going to get on this asap.
  
 Thank you,
 rain 
DL
Danielle L's update17 Dec 2022, 09:56
Reviewer Update
The router itself does not have connection. I have done everything - restarted, turned on and off faced it in the direction of the nearest tower without any obstructions but still no connection
DL
Danielle L's update17 Dec 2022, 10:21
Reviewer Update
Very sad that the only way you can get hold of rain is through hellopeter