Terrible support
I'm very frustrated with this company, they use AI agents for everything and avoid contacting customers directly. I just want to pay my account and part ways with the worst ISP in SA. Their systems fail and then make it the customer's problem to resolve. I'll never recommend them.
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Replies (1)
Rain's replyOfficial
14 Mar 2026, 07:54Hi Wessel
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain's reply14 Mar 2026, 07:54
Official
Hi Wessel
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.