LB
Lauren B
1 reviews | Active since Feb 2021
02 Feb 2021, 08:31
Terrible signal & service!
I cancelled the first week in January, received confirmation of the cancellation yet was billed again this month (1 February). Trying to get hold of anyone at rain is almost impossible. Terrible signal, terrible service. Not sure how to even cancel a second time to make sure I don’t get billed again!!
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Rain's replyOfficial
02 Feb 2021, 09:46Good morning Laren.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
Rain's reply02 Feb 2021, 09:46
Official
Good morning Laren.
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa
I trust you are well
Please accept my humble apologies for the service that you have received thus far.
Please may I have your email address that was used to create your rain account or open a ticket on our website if you do not have an open ticket so that we can assist you?
Stay safe.
Regards
Mosa