Terrible service, take money but don't activate sim.

Item: Rain
Rating: 1
Author: Gary L

Activated my new sim card on my existing account which I canceled months ago. Its been over 16 hours since I activated the card and the funds were taken from my bank account but the sim card still isn't activated. I am not receiving and responses from thier support and at this point I feel like I've been ****med.

Helpful (0)

Replies (1)

Rain's replyOfficial

31 Aug 2020, 09:12

Hi Gary L

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline

Rain's reply31 Aug 2020, 09:12

Official