Terrible service - Rain

Item: Rain
Rating: 1
Author: T M

Terrible service I upgraded my router from 5G to the latest one. I cancelled the 5G router, but I've been getting charged extra for a router I'm not even using. I called and they advised that they would call me back and refund me my money, I've been waiting for the call ever since!!!!

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Replies (1)

Rain's replyOfficial

15 Jan 2025, 09:48

Hi T M,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.

Rain's reply15 Jan 2025, 09:48

Official

Hi T M,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into your billing, and we'll be in contact soon.

Regards,
rain.