ZR
Zintle R

1 reviews | Active since Aug 2019

12 Aug 2019, 15:44

Terrible service provider! Terrible service from call center agents!

Bad service with every single contact. No internet service since 24 July, lengthy unproductive calls which all result in a promise to escalate to the network personnel and then nothing ever happens beyond that. What a waster of R1000 I would have used to buy Free Me data & phone minutes to use over 2 months at Telkom. Two months of no internet access with rain. Terrible terrible support services!!

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Replies (2)
ZR
Zintle R's update14 Aug 2019, 20:48
Reviewer Update
rain still sees nothing from from their side. There was signal for a week and then suddenly nothing & they have no explanation. Free advice: DO NOT BUY the rain router!! Unless you have an idle R860 that you want to give away...
ZR
Zintle R's update14 Aug 2019, 20:50
Reviewer Update
rain still sees nothing wrong from their side. There was signal for a week and then suddenly nothing & they have no explanation. Free advice: DO NOT BUY the rain router!! Unless you have an idle R860 that you want to give away... Stay off rain altogether, Telkom is so much better. I’ll just move to a place that has better Telkom coverage: problem solved.