RT
Refilwe T

1 reviews | Active since Mar 2021

02 Nov 2025, 10:48

TERRIBLE SERVICE PROVIDER

I woke up to my services being cut off, yet i pre paid a day before my payment was due, it is really frustrating that this happens almost monthly. My account should be up to date, it says i am a day overdue yet my normal debit is the 25th of each month, and i am up to date, WHAT THE HELL?

0
Replies (2)
Rain
Rain's reply02 Nov 2025, 10:56
Official
Hi Refilwe 
Thank you for bringing your complaint to our attention,
We're sorry your rain experience hasn't been as good as expected.
We will be in touch to further assist.
Regards,
rain.
Rain
Rain's reply02 Nov 2025, 10:56
Official
Hi @Refilwe 

We are investigating and will revert back as soon as possible.