Terrible Service Provider

Item: Rain
Rating: 1
Author: I I

This is ridiculous. I've been constantly sending messages for assistance. It's been 4 days and still no network on my 5g device that I have paid for in full. It's highly irritating and extremely unprofessional. I would like a refund for my payment made on this 5g device since I've clearly paid for nothing. Absolutely pathetic!! Zero customer service

Helpful (0)

Replies (7)

I I's updateReviewer Update

25 Mar 2022, 08:25

1 week later, no resolution, no network all over again!
Kindly cancel this disaster of a network provider. Zero business ethics

I I's update25 Mar 2022, 08:25

Reviewer Update

1 week later, no resolution, no network all over again!
Kindly cancel this disaster of a network provider. Zero business ethics

I I's updateReviewer Update

25 Mar 2022, 13:27

And I suppose this is going to take another month again.
Continuous empty promises. It's so difficult to understand

I I's update25 Mar 2022, 13:27

Reviewer Update

And I suppose this is going to take another month again.
Continuous empty promises. It's so difficult to understand

I I's updateReviewer Update

25 Mar 2022, 14:20

Thank you
Please do NOT go back on that

I I's update25 Mar 2022, 14:20

Reviewer Update

Thank you
Please do NOT go back on that

I I's updateReviewer Update

13 May 2022, 12:47

Thank you. Network restored

I I's update13 May 2022, 12:47

Reviewer Update

Thank you. Network restored

I I's updateReviewer Update

20 May 2022, 11:13

Is there a reason the 5g network has been off since yesterday?

I I's update20 May 2022, 11:13

Reviewer Update

Is there a reason the 5g network has been off since yesterday?

I I's updateReviewer Update

23 May 2022, 20:33

Yes. It's 20:30 and still no connection for the entire day

I I's update23 May 2022, 20:33

Reviewer Update

Yes. It's 20:30 and still no connection for the entire day

I I's updateReviewer Update

24 May 2022, 15:16

still no network

I I's update24 May 2022, 15:16

Reviewer Update

still no network