Terrible service from Rain Network Provider

I have had enough with the terrible experience with Rain Network. Despite logging several calls, all I receive are repetitive instructions, and the service remains subpar. The signal is extremely weak, preventing me from streaming or browsing the internet. I find no joy in this situation. During my last call, I requested an outdoor router to boost the network signal, but I was informed that it wasn’t possible. Considering the monthly payment, I feel I’m not getting value for my money. Additionally, my subscription hasn’t been canceled despite my request, leaving me frustrated, I need an outside router urgently or someone please contact me I need to cancel this subscription ASAP.