TB
Teboho B

1 reviews | Active since Mar 2015

13 Mar 2025, 19:36

Terrible service from Rain Mobile

Appalling service when requesting a ITC number to report a ****** phone for insurance purposes. Waited for 2 days to get the number. Even after 2 days, still no ITC number. Their call centre is pathetic beyond words. They can’t transfer you to anyone for help and yet they can’t help with anything to save their lives. Terrible service!!!

0
Replies (1)
Rain
Rain's reply13 Mar 2025, 20:50
Official
Hi Teboho,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.