TM
Thato M

1 reviews | Active since Aug 2016

14 Aug 2024, 11:29

Terrible service from a service provider

I would like to write a review about Rain Internet Service Provider

Siphuxolo Ngculu is the worst service provider I’ve ever spoken to. Very impatient sounded very bored and less interested didn’t explain anything to me in terms of how rain works as a new client. He left me who was interested in rain can’t even articulate what a terrible service this was from this guy extremely disappointed as a customer.

0
Replies (2)
TM
Thato M's update14 Aug 2024, 11:46
Reviewer Update
After receiving a terrible service from Siphuxolo Ngculu I had to call back an amazing service provider who goes by the name of Kgotso assisted me. I was completely impressed with his professionalism and customer service is unmatched. He paid attention to very question I asked him and provided me with the best answers. Very patient,calm and understanding. Thank you for your customer service Kgotso it helps build relationships with customers and can also help attract new customers. Your product knowledge skills, customer greeting skills and many more 👌🏽I rate you a 1000/100
Rain
Rain's reply14 Aug 2024, 11:48
Official
Hi Thato M,

Thank you for bringing your complaint to our attention. We're sorry your rain experience hasn't been as good as expected. We will be in touch to further assist.

Regards,
rain.