Terrible Service
if i could give a 0 rating i would, being charged monthly since august but we never have signal i have logged over 150 tickets and not 1 has been resolved, i want a full refund.
Helpful (0)
Replies (5)0
Replies (5)
Rain's replyOfficial
10 Feb 2023, 15:21Hi jillian
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
Rain's reply10 Feb 2023, 15:21
Official
Hi jillian
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you,
rain
's updateReviewer Update
10 Feb 2023, 15:37i will have my advocate send you a letter as i didnt have internet for 3 weeks in November and 3 weeks in dec non of my tickets have been retified nor has a technician been sent to my house as promised, so maybe you should go and look at all the tickets i have logged with all the proof and all the phone calls i have made that are recorded and see this goes completely against the consumer act and you manager that my last call was escalated to completely agrees with me
's update10 Feb 2023, 15:37
Reviewer Update
i will have my advocate send you a letter as i didnt have internet for 3 weeks in November and 3 weeks in dec non of my tickets have been retified nor has a technician been sent to my house as promised, so maybe you should go and look at all the tickets i have logged with all the proof and all the phone calls i have made that are recorded and see this goes completely against the consumer act and you manager that my last call was escalated to completely agrees with me
's updateReviewer Update
10 Feb 2023, 15:38kindly check RAIN FB messenger messages aswell
's update10 Feb 2023, 15:38
Reviewer Update
kindly check RAIN FB messenger messages aswell
's updateReviewer Update
13 Feb 2023, 12:49kindly send me the full usage records from august when i joined , why would i log 150+ tickets if i have signal and it wasnt so slow that you cant even download a video on youtube
's update13 Feb 2023, 12:49
Reviewer Update
kindly send me the full usage records from august when i joined , why would i log 150+ tickets if i have signal and it wasnt so slow that you cant even download a video on youtube
's updateReviewer Update
13 Feb 2023, 12:49if you have my usage report you have my address so why are you asking for it
's update13 Feb 2023, 12:49
Reviewer Update
if you have my usage report you have my address so why are you asking for it