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Peter M
1 reviews | Active since Oct 2018
28 Aug 2023, 10:37
Terrible service at Rain South Africa
I have never suffered so much as I am doing right now with Rain. My service was cut on Saturday, August 27 for non-payment.On 26 July I asked my payment date to be moved to the first of the month as I had changed jobs and my payday changed. To my surprise, my service was disconnected, and I have been struggling ever since. I have sent 18 service requests with no response, and I have called with no joy.As i am typing this i have been on hold for almost 10 minutes!
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Replies (2)
Rain's replyOfficial
28 Aug 2023, 11:00Hi Peter,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
Rain's reply28 Aug 2023, 11:00
Official
Hi Peter,
We're really sorry your rain experience hasn't been as good as you expected.
We're really sorry your rain experience hasn't been as good as you expected.
We're going to get on this asap.
Thank you.
rain.
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Peter M's updateReviewer Update
28 Aug 2023, 15:24Whilst you do that let me know what your process is to cancel my contract,i have not worked the whole day and i am not losing my job because of Rain.It is shocking that you are still in business like this
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Peter M's update28 Aug 2023, 15:24
Reviewer Update
Whilst you do that let me know what your process is to cancel my contract,i have not worked the whole day and i am not losing my job because of Rain.It is shocking that you are still in business like this