Terrible service and useless service

Can I be refunded the money of the times when your towers are down because I need to work now I can’t because of your issues . You making your problems mine . I do not pay you for this excuses

Good day your team of network are rude I suggest you get people from south africa to work as support who understands what is support and that you are not doing me a favour with Internet you supposed to provide a service that I pay for don't have a nerve to tell me that I must wait till the day you decide for me to have Internet access. If you fail to provide a service tell me so I can switch provides. I left mtn becuase of *** service and I won't think twice about leaving you. Simple

Good day
Towers being maintained is one thing having rude and employees who speak to clients like they doing them a favor it’s a different story the router is not working again. I guess your tower is down again

You really have things twisted thinking we should beg you , can you send my money now this thing it’s day 3 it’s not workinging send my money back so I can move providers now

Seems like a lot of complains about you here to show how pathetic you are

When will I get my money I paid for March so I can switch provides?I have to use that money to pay Vodacom

Because your services are cancelled what nerve do you have to cancel service but keep someone's money what ***** company are you running

How long for my refund to come through?

That's too long activate the service then from month end I'll switch i can't sit the whole 10 days becuase of you. You are a big inconvenience. I should have never moved to you

Yes it is the correct collection address if you will collect today or tomorrow, else you would need to collect at 4 ellis street constantia kloof Roodepoort.forward me proof of payment . So I can see the refund is actioned.

Good day that’s not good enough, for months everytime when your router has internet connections you would say you escalating yet no one attends the query no one would call so you have to better than that. You were useless in fixing connection every month . You were useless is handling and escalating. You were useless in any TCF . The is nothing that you can do . So send me proof you have sent my money or tell me if you want me to escalate to the ombudsman because you refusing to send me my money back . The is never a day I’ll want your services again an I have moved to a better network provider Vodacom and I worked there I know they definitely know how to treat clients not what you do .

Good day i got a call from your courier company for collection of the router. Please note you will get the router when you decide to refund me my money back. I am not your fool. I will not run after you to do your job. So the day my money is in my bank then you can collect.

Good day then it's ok you can stay with the money ill stay with the router. I have already seen how much poor service you have, how you hang up calls on clients so if you get the router then I won't get my money. So unless I can go to the store I took the router at and give them the router and they give me my cash then you can close the case. Thank you

Good day
Well then give me my money back and I'll give you your device. Like I said you have messed around enough with me. Your device I'll diliver it at the roodepoort branch once I get my money and you will not give my money back so I guess you can do whatever you want. I'll not return the device until I get my money back as is I had to take out another money to pay another company becuase you failed to do your job. So I won't be chasing after you and your pathetic service.

Good day please stop sending me messages and contacting me I was clear above, you won't get the router if I don't get the money. Simple now. You chose not give me my money stop contacting me asking for a router

Well I will not return or give you collection details until my money is in my bank . So you and are don’t agree and don’t see eye to eye so best dicision. Stop contacting me and harassing me

Good day
Well I don't care about that money hence I have not been in been in contact with you. So you don't get the router and I don't get the money it's a both loose situation which I am happy with. It was horrible working with you. Please stop contacting me. Bye

No need for any refund no need for collection. Just. Stop contacting me

Good day
Will my money be waiting by when I return the device ?

Good day
today Rain decided to send me a letter of demand to pay them R4000 since I wont bring their device back. So let me make this clear you can go and f** your selfs I will not pay a single cent. return my money that i paid for the 2 months when you cancelled my services and the 1 month in advance then you can collect your device. you will not get a single cent.I will not be oppressed by you and your treats to damage my credit score . you can go to hell i dont care. you wont get **** from me