SK
Shaheena K
1 reviews | Active since Jul 2020
01 Jul 2020, 11:29
TERRIBLE SERVICE AND NETWORK COVERAGE
I have been trying to contact rain since yesterday and no response, they were quiet fast to debit my account but didnt provide me with a contact no or email. i have been trying to get in contact with someone to assist me dealing with the network coverage as i have no network at all in my home, which actually sucks as they have debited me already,how can i pay for something and not have any networ**** i would really like a refund ASAP if nobody can help with the network been stable.
Helpful (0)
Replies (3)0
Replies (3)
Rain's replyOfficial
01 Jul 2020, 12:04Hi Shaheena,
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Rain's reply01 Jul 2020, 12:04
Official
Hi Shaheena,
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
Trust you are well and keeping warm.
Please accept my humble apologies for the service that you have received thus far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Fattima
SK
Shaheena K's updateReviewer Update
03 Jul 2020, 09:41Hi Fattima
It has become very frustrating as nobody has contacted me back.. Its absolutely ridiculous i mean you guys debit fast but to actually get in contact with you guys is pathetic!!! The network still isn't working i want a refund really..
It has become very frustrating as nobody has contacted me back.. Its absolutely ridiculous i mean you guys debit fast but to actually get in contact with you guys is pathetic!!! The network still isn't working i want a refund really..
SK
Shaheena K's update03 Jul 2020, 09:41
Reviewer Update
Hi Fattima
It has become very frustrating as nobody has contacted me back.. Its absolutely ridiculous i mean you guys debit fast but to actually get in contact with you guys is pathetic!!! The network still isn't working i want a refund really..
It has become very frustrating as nobody has contacted me back.. Its absolutely ridiculous i mean you guys debit fast but to actually get in contact with you guys is pathetic!!! The network still isn't working i want a refund really..
SK
Shaheena K's updateReviewer Update
03 Jul 2020, 15:03yet again no response from Rain!!! it cant be taking so long for some sort of contact to be made!!! as i said quick to debit but slow to actually help with support
SK
Shaheena K's update03 Jul 2020, 15:03
Reviewer Update
yet again no response from Rain!!! it cant be taking so long for some sort of contact to be made!!! as i said quick to debit but slow to actually help with support