Terrible service and network connectivity from RAIN

I have 2 existing data sims with Rain, Have had problems and concerns with the 4G sim that i use for a while. from the initial setup - i logged a call whereby no one contacted me. I eventually managed to work with the sim with intermittent connectivity despite the address/network confirmation on their website.

I am now on the 3rd day of the month - working remotely with 3 logged tickets still without a response or investigation conducted. have spent more than R300 for data to stay connected. I eventually contacted the Call Centre and managed to speak to Wendy who transferred me to Tasneem (i assume the manager) who was useless in her attempt and did not hesitate to cancel the sim card upon my request. She barely tried to provide root cause why on the new month the data sim stopped working.

I have since cancelled both my sim cards and highly unimpressed with the service and lack of customer service from this service provider