MR
Mayuri R
1 reviews | Active since Nov 2019
09 Feb 2021, 10:21
Terrible service and customer service!
Can I please get someone in your escalations team to contact me back, your customer service team pays no attention to details and I feel like I'm getting and automated response and my complaint is being ignored. I have issued a complaint with the consumer goods and services ombudsman. Really, for the amount of money being paid towards this service provider the customer service is generic.
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
09 Feb 2021, 11:38Good morning Mayuri.
Please accept my humble apologies for the service that you have received thus far.
I noticed that one of our agents sent an email to you yesterday at 19:52 pm. Kindly check your emails.
Kind Regards
Mosa
Please accept my humble apologies for the service that you have received thus far.
I noticed that one of our agents sent an email to you yesterday at 19:52 pm. Kindly check your emails.
Kind Regards
Mosa
Rain's reply09 Feb 2021, 11:38
Official
Good morning Mayuri.
Please accept my humble apologies for the service that you have received thus far.
I noticed that one of our agents sent an email to you yesterday at 19:52 pm. Kindly check your emails.
Kind Regards
Mosa
Please accept my humble apologies for the service that you have received thus far.
I noticed that one of our agents sent an email to you yesterday at 19:52 pm. Kindly check your emails.
Kind Regards
Mosa
MR
Mayuri R's updateReviewer Update
09 Feb 2021, 12:30Hi Mosa,
This was a copy and paste reply and not a resolution to my complaint. Why is customer service not doing proper investigation before responding this is the reason I'm on hello Peter.
This was a copy and paste reply and not a resolution to my complaint. Why is customer service not doing proper investigation before responding this is the reason I'm on hello Peter.
MR
Mayuri R's update09 Feb 2021, 12:30
Reviewer Update
Hi Mosa,
This was a copy and paste reply and not a resolution to my complaint. Why is customer service not doing proper investigation before responding this is the reason I'm on hello Peter.
This was a copy and paste reply and not a resolution to my complaint. Why is customer service not doing proper investigation before responding this is the reason I'm on hello Peter.