MH
Mariska H

1 reviews | Active since Apr 2020

18 Jul 2024, 13:10

Terrible service

Absolutely disgusting service. I have been a client for over 4 years, I recently downgraded to Rain One and instead of doing the R595 debit order they want to charge me amost double.. when I call them no one is able to explain what happened and then they want to advice me that I am more than R2000 behind on payments. How is this even possible?

0
Replies (3)
Rain
Rain's reply18 Jul 2024, 13:48
Official
Hi Mariska,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.
MH
Mariska H's update18 Jul 2024, 15:50
Reviewer Update
Thank you
MH
Mariska H's update18 Jul 2024, 18:02
Reviewer Update
Still waiting for someone to assist