RJ
Rezelle J

1 reviews | Active since Oct 2021

13 Feb 2023, 18:01

Terrible Service

Worst Company and Provider ever. We are paying for 5G and dont even have 4G. Your a bunch of ******** you want your money but can't deliver a service. I suggest u get hold of me as your customer very quickly because I will not leave this. And I do request a down time credit ONCE AGAIN because we have no service we paying for. ***

0
Replies (8)
Rain
Rain's reply13 Feb 2023, 18:16
Official
Hi Rezelle.

We're really sorry your rain experience hasn't been as good as you expected. We're going to get on this asap. Thank you.rain. 
RJ
Rezelle J's update13 Feb 2023, 18:25
Reviewer Update
I expect a call back and our wifi on immediately. You can get your finance department to get hold of me because I will not pay for useless service
RJ
Rezelle J's update13 Feb 2023, 19:10
Reviewer Update
***

I expect this to be sorted immediately. It's been 8 days. We are fed up with your service and giving us the same excuse of your field techs working on it. My husband is a micro link qualified installer and u are lying to your clients to make money . I want our down time for what do we pay????

His number is ***

Awaiting a call back immediately regarding this. As I will not stop and remove my review if this does not happen.
RJ
Rezelle J's update13 Feb 2023, 19:11
Reviewer Update
And my Name is Rezelle

Not Rezelleee
RJ
Rezelle J's update13 Feb 2023, 19:49
Reviewer Update
This is the same excuse for 5 days. I want our wifi connected now. I am loosing money on my Job. Are u going to employ me???? My husband is a field technician it's been 5 days they clearly don't know what they are doing. So I need it fixed now. And I am still waiting your call back. I would not hesitate reversing your payment for February foe having no USE OF YOU SERVICES AND EXCUSES. I am awaiting your call. I will go higher if I need to.


RJ
Rezelle J's update13 Feb 2023, 19:51
Reviewer Update
We are in 6th Avenue bredel please send the GPS co ordinaters so my husband can try and do your work for you seeing that u can't and keep on lying to your customers.
RJ
Rezelle J's update15 Feb 2023, 20:03
Reviewer Update
No connection another day. How useless are u to not be able to sort this out?????

When am I getting my call fo4 down time refund. I will not accept this as u need to kno2 how to do your job!!! I am expecting a call as soon as possible because I will go on until this is resolved
We still don't have connection so yet another lie that the towers has been restored. Please put me in connection with you Superior or Boss. I had enough of lies ad bull****.
RJ
Rezelle J's update15 Feb 2023, 20:16
Reviewer Update
We needed to pay for 5G and u can't provide it. U have no idea how livered I am with you. All the lies. U will hope u get your payment at the end of the month because u keep lying. I want your superiors details immediately. And your finance to contact me. I had enough of paying for service u clearly can deliver. I am awaiting and I am not going to wait long I AM FED UP!!!