CVdW
Carla Van der Westhuizen
1 reviews | Active since Feb 2021
10 Feb 2021, 20:26
TERRIBLE SERVICE
Dear Rain We had a run around last week.... Why now again? We had loadshedding today, and since then - no connection. It tells me I am connected, but no internet access... The answers I get are as follows : 1. I've reached my data limit - even though I have an uncapped sim 2. My debit order didn't go off - February is paid for in full, my next debit order date is 1 March 2021 3. My router might be faulty - it's brand new, and was tested with another sim card.
GET YOUR ACT TOGETHER.
I do not want this type of drama every week for a service I pay for.
Either step up, or step out.
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
11 Feb 2021, 07:23Good morning Carla
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
Rain's reply11 Feb 2021, 07:23
Official
Good morning Carla
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
I trust you are well
I would like to apologize for the service you gave experienced so far.
Please be advised that one of our agents will be in contact with you to assist you.
Stay safe.
Regards
Mosa
