TB
Thobeka B
1 reviews | Active since Dec 2023
21 Apr 2025, 18:22
Terrible service!
This has to be the worst service provider shame coz tell me why I haven’t had internet connection for the past 4 days!? EVERYTIME I call the agents tell me they are fixing it and place me on hold for long periods of time,they will come back to me saying they have escalated it to the support team and that team will contact me but they haven’t.. come end of the month you guys will be so quick to debit my account.. it is so annoying ,I need this sorted NOW!
Helpful (0)
Replies (4)0
Replies (4)
Rain's replyOfficial
21 Apr 2025, 19:43Hi Thobeka B,
Thank you for bringing your network complaint to our attention. We're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention. We're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply21 Apr 2025, 19:43
Official
Hi Thobeka B,
Thank you for bringing your network complaint to our attention. We're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your network complaint to our attention. We're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
TB
Thobeka B's updateReviewer Update
21 Apr 2025, 20:34I did exactly what you guys said but I am still having the same issue! This is frustrating,honestly..
TB
Thobeka B's update21 Apr 2025, 20:34
Reviewer Update
I did exactly what you guys said but I am still having the same issue! This is frustrating,honestly..
TB
Thobeka B's updateReviewer Update
21 Apr 2025, 23:40Done that,still the same issue. I might as well just cancel because I can’t stay without internet for so long..I need this for work since I am working from home. This is pathetic
TB
Thobeka B's update21 Apr 2025, 23:40
Reviewer Update
Done that,still the same issue. I might as well just cancel because I can’t stay without internet for so long..I need this for work since I am working from home. This is pathetic
TB
Thobeka B's updateReviewer Update
21 Apr 2025, 23:44Done that,still the same issue. I might as well just cancel because I can’t stay without internet for so long..I need this for work since I am working from home.
TB
Thobeka B's update21 Apr 2025, 23:44
Reviewer Update
Done that,still the same issue. I might as well just cancel because I can’t stay without internet for so long..I need this for work since I am working from home.