SN
Stella N

1 reviews | Active since Nov 2023

30 Apr 2025, 18:18

Terrible service

I guess the only way to get assistance from Rain it's for me to always writing a review here, I'm sick and tired, this is so ridiculous and devastating at the same time, all you cares is money making, when its comes to fixing your network it's 0, I am really sick and tired now I can't be paying R580 then struggling with the network, you guys needs fix this problem ASAP or you take your router and cancel my account, I am going insane I just can't do this anymore 😢 💔 😞

0
Replies (2)
Rain
Rain's reply30 Apr 2025, 19:08
Official
Hi Stella,

Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.

We are looking into the issue, and we'll assist soon.

Regards,
rain.
SN
Stella N's update30 Apr 2025, 19:26
Reviewer Update
Hi they, thank you for responding but then I have network in the lounge, I've been contacting you and complaining about it
They've rebooted the router on your side, I've been switching off and on the router and extender but still I'm still experiencing the same problem, can they send someone to come and fix it