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Puleng M
1 reviews | Active since Jun 2021
30 Apr 2025, 14:41
Terrible service
I canceled my services, their routers were collected, yet they debited my account, I have called numerous times and each time I'm told accounts will call me but nothing even used their AI assisted service and still no one has called me back
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Replies (2)0
Replies (2)
Rain's replyOfficial
30 Apr 2025, 15:51Hi Puleng,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply30 Apr 2025, 15:51
Official
Hi Puleng,
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
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Puleng M's updateReviewer Update
30 Apr 2025, 17:33I checked with rain twice this month and both times it confirmed that I had no outstanding amounts and I have proof?
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Puleng M's update30 Apr 2025, 17:33
Reviewer Update
I checked with rain twice this month and both times it confirmed that I had no outstanding amounts and I have proof?