BJ
Brandon J

1 reviews | Active since Apr 2015

15 Jun 2020, 14:37

Terrible service

Rain 4G does not even deserve 1 star rating. In the beginning I got around 10-15 Mbps download speed. Now all of a sudden it dropped to under 5 Mbps. Sometimes even below 2 Mbps. I am suppose to work from home but can't even join meetings over internet. I have propably sent them about 6 emails and no response from them. TERRIBLE

0
Replies (3)
Rain
Rain's reply15 Jun 2020, 15:01
Official
Hi Brandon

Trust you are well and keeping warm.

Please accept my apologies for the service thus far, kindly note that one of our 4G agent will be getting in touch with you to resolve your issue.

Regards

Fattima
BJ
Brandon J's update25 Jun 2020, 10:35
Reviewer Update
Good Day

I have sent the screenshots they have asked for. Already sent two emails and still waiting for response.
BJ
Brandon J's update26 Jun 2020, 08:54
Reviewer Update
Still waiting