LS
Lauren S
1 reviews | Active since Dec 2021
05 Jan 2026, 11:05
Terrible service
I’m waiting for a refund from last year July, I’ve cancelled my services in October but my account was debited in October and November and I’ve logged tickets but haven’t received one call
Helpful (0)
Replies (2)0
Replies (2)
Rain's replyOfficial
05 Jan 2026, 11:28HI Lauren
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
Rain's reply05 Jan 2026, 11:28
Official
HI Lauren
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
We're sorry your rain experience has not been as good as expected. Thank you for bringing this to our attention, we are currently investigating your query, and we will be in touch to assist further.
Regards,
rain.
LS
Lauren S's updateReviewer Update
05 Jan 2026, 12:11I had rain standard WiFi and Rain one. I cancelled the standard home WiFi. But if you look at my debits for November and December it’s R1000 and odd rands. And if you look credit notes were issued but I’ve never received any refunds
LS
Lauren S's update05 Jan 2026, 12:11
Reviewer Update
I had rain standard WiFi and Rain one. I cancelled the standard home WiFi. But if you look at my debits for November and December it’s R1000 and odd rands. And if you look credit notes were issued but I’ve never received any refunds