Terrible service

Item: Rain
Rating: 1
Author: Gratitude P

I have month to month contract but for the past 4months I’ve been billed while I’ve not had access to the internet. I tried contacting rain customer service from the first day I received the router with no response. I’ve been told to pay R651 then I will receive data but yet again I’ve been told to wait 48hrs each time I call

Helpful (0)

Replies (1)

Rain's replyOfficial

16 Jan 2025, 06:20

Hi Gratitude P,

We're sorry your rain experience hasn't been as good as you expected.

Thank you for bringing this to our attention we are currently looking into your billing query and will be in touch with you to assist further.

Thank you.
rain.

Rain's reply16 Jan 2025, 06:20

Official