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Nevane O

1 reviews | Active since May 2024

02 May 2024, 11:43

Terrible Rain Customer Service

Rain's customer service is beyond terrible. You are lucky if they actually call you back regarding a query and even if they do get back to you, they drop the call in the middle of a conversation and never revert back to you. I ended my service with Rain and settled all outstanding balances with them. Yet, they still try to deduct money from my bank account. This is an ongoing problem and I am so frustrated. My problem has been ongoing from February 2024 until today.

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Replies (1)
Rain
Rain's reply02 May 2024, 11:48
Official
Hi  Nevane Oberholzer,

Thank you for bringing your complaint to our attention,

We're sorry your rain experience hasn't been as good as expected.

We will be in touch to further assist.

Regards,
rain.