LR
Lorraine R

1 reviews | Active since May 2022

29 May 2022, 15:30

TERRIBLE RAIN COVERAGE / SERVICE

I don't know what to do anymore. I have had no internet coverage for the past 4 days. Router has dropped to 3g or red light. I have logged a call but still no feedback

Please check the tower I am connected to at North Road, regents par Johannesburg. I think it may be faulty because I have reset, rebooted and moved the modem around the house still nothing.

0
Replies (7)
Rain
Rain's reply29 May 2022, 15:34
Official
Hi Lorraine 

We're really sorry your rain experience hasn't been as good as you expected. 

We're going to get on this asap.

Thank you, 
rain.
LR
Lorraine R's update29 May 2022, 15:52
Reviewer Update
My email address linked to my rain account is ***

Kholiswa Lorraine nqubelani
LR
Lorraine R's update29 May 2022, 18:25
Reviewer Update
Okay I'll reboot now and get back to u
LR
Lorraine R's update29 May 2022, 18:51
Reviewer Update
Hi still nothing... Now it's only showing the red light signaling no network.

Can I pls send the screen shot so u can see
LR
Lorraine R's update30 May 2022, 11:06
Reviewer Update
Hi, no I can't I tried but it's not allowing.
The router is still not working with zero coverage/network
LR
Lorraine R's update30 May 2022, 11:14
Reviewer Update
Please confirm which tower I am connected to because the closest one to my area is north road?, has the tower been fixed?

The others are too far for the router to pick up signal
LR
Lorraine R's update30 May 2022, 12:44
Reviewer Update
Turnaround time for the field operative?