TM
Tsepo M

1 reviews | Active since Jun 2020

21 Feb 2026, 19:57

TERRIBLE NETWORK AND EVEN WORSE SERVICE

Its been over a week and still no new ROUTER sent to O'Reilly has been organised... Why not? WHY IS YOUR SERVICE SO UNBELIEVABLY ****TY.... WE'VE BEEN COMPLAINING ABOUT THE SAME NETWORK ISSUES FOR MONTHS NOW AND YOU HAVE OFFERED ZERO FEESABLE RESOLUTIONS NOT EVEN BEING ABLE TO GIVE US A NEW ROUTER FOR BETTER NETWORK... CAN YOU DO YOUR DAMN JOB PLEASE

0
Replies (8)
TM
Tsepo M's update21 Feb 2026, 20:01
Reviewer Update
ON TOP OF THAT YOU HAVE OVER CHARGED US, REQUESTING CONSTANT NEVER ENDING PAYMENTS EVERY SINGLE DAY... I HAVE NOW BEEN OVERCHAGED R226 BECAUSE OF YOUR INCOMPETENCE... I DEMAND A RESOLUTION AND FIX TO ALL OF THESE ISSUES AND FOR THE LOVE OF GOD, DO BETTER
TM
Tsepo M's update21 Feb 2026, 20:05
Reviewer Update
R206,50 is the overcharge..I have proof of every single payment made... FIX THIS IMMEDIATELY, RETURN MY MONEY OR REDUCE THE COMING MONTH AND I DEMAND A ROUTER BE SENT TO O'REILLY THIS WEEK.
TM
Tsepo M's update21 Feb 2026, 20:08
Reviewer Update
AND YOUR WEBSITE SAYS 3 installments have been made but i have made FIVE SEPARATE PAYMENTS.. 500+226+219,50+219,50+219,50 =1 384,5... DO THE DAMN MATH
Rain
Rain's reply22 Feb 2026, 08:15
Official
Hi Tsepo,

We regret that your experience hasn’t been satisfactory.
We’re addressing this as a priority.

Thank you,
rain.
TM
Tsepo M's update22 Feb 2026, 14:52
Reviewer Update
Hi

Is it possible to call tomorrow, I ended up going somewhere after church when 14:30 reached without hearing from you. Alternatively you can send the instructions for the process you mentioned in the morning.
TM
Tsepo M's update24 Feb 2026, 11:32
Reviewer Update
Apologies for the late response, you can call anytime during the week I work from home
TM
Tsepo M's update25 Feb 2026, 12:07
Reviewer Update
How long will feedback take?
TM
Tsepo M's update03 Mar 2026, 11:02
Reviewer Update
And a new router?