CZ
Conrad Z

1 reviews | Active since Jun 2018

29 Sept 2020, 20:48

Terrible internet speeds

So I've been with Rain for a couple of months and well, what can i say except that disappointment is the main dish. You get unlimited data, probably because you can only use such a small amount of data with the terrible speeds you get, Saying you'll get speeds of up to 10Mbps, i reach those speeds between 12AM and about 6AM when the world is asleep, but as soon as the sun starts shining, you en up getting about 220-450kbps which is an absolute joke. It took me 4 hours to do a 500mb update using Rain, but with vodacom(same tower as Rain uses) it would've taken me maybe 10minutes max. There's no excuse for this lack of service delivery.

0
Replies (1)
Rain
Rain's reply01 Oct 2020, 11:45
Official
Hi Conrad Z

Trust you are well and keeping warm.

Please accept my humble apologies for the service that you have received thus far.

Please be advised that one of our agents will be in contact with you to assist you.

Stay safe.

Regards
Yeoline