GJ
Giovanni J
1 reviews | Active since Aug 2022
21 Apr 2025, 16:39
Terrible Internet Service & Unreachable Support – I Want to Cancel!
I’ve had enough of the terrible internet service from Rain. The connection is unreliable, slow, and often completely down. To make it worse, NONE of the customer service numbers work—I've tried several times over the past month, with zero success.
I’m paying for a service that I’m not receiving, and now I can’t even get help? This is unacceptable.
At this point, I want to cancel my subscription entirely. I expect someone to contact me urgently to process the cancellation and stop billing me.
Sort this out ASAP. Giovanni Diedricks
Helpful (0)
Replies (1)0
Replies (1)Rain's replyOfficial
21 Apr 2025, 17:00Hi Giovanni J,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Rain's reply21 Apr 2025, 17:00
Official
Hi Giovanni J,
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
Thank you for bringing your cancellation complaint to our attention, we're sorry to hear this has been your experience.
We are looking into the issue, and we'll assist soon.
Regards,
rain.
